Returns and Refunds Policy
At Digitone, we take immense pride in the quality, durability, and precision of our electronic weighing scales. Every product undergoes thorough testing and quality checks before dispatch to ensure it reaches you in perfect working condition.
No Return / No Refund Policy
Due to the specialized nature and high quality of our products, we do not offer returns or refunds once the product is sold. We believe in delivering excellence, and we maintain strict safety and packaging standards to ensure that your product is delivered safely and securely.
Why We Don't Accept Returns or Refunds
- Our products are professionally tested and verified before shipping.
- Each unit is carefully packed to prevent any damage during transit.
- Our weighing scales are not prone to damage or malfunction when handled as instructed.
- We do not deal in fragile or perishable goods, reducing the likelihood of customer dissatisfaction.
Important Notes
- Please ensure you review your order carefully before confirming your purchase.
- All sales are considered final. We do not accept return requests due to change of mind, incorrect orders, or non-technical reasons.
- Digitone is not liable for mishandling of the product after delivery.
In Case of Technical Issues
While rare, if you experience any genuine technical issue upon delivery:
- You must report it within 48 hours of receiving the product.
- Provide clear photos or videos showing the issue.
- Our support team will evaluate the concern and guide you accordingly.
⚠️ Note: Claims made after 48 hours of delivery will not be entertained.
Need Support?
Our support team is available 24/7 to assist you:
📞 9888882292
📧 shiv.digita@yahoo.com
🌐 Contact Us Page
Thank you for choosing Digitone — India’s trusted name in electronic weighing scales.
Your satisfaction and trust are what drive us to deliver only the best.