Shipping Policy
At Digitone, a brand of Digita Computer Service, we are committed to delivering your orders promptly and securely across India. As a leading manufacturer of precision weighing scales, we understand the importance of timely and reliable delivery to keep your operations running smoothly.
Shipping Coverage
We currently offer nationwide delivery across India through trusted logistics partners to ensure safe and timely arrival of your products.
Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays). You will receive a confirmation email once your order has been shipped, along with tracking information.
Estimated Delivery Time
We strive to deliver all products within the following timeframe:
- Minimum delivery time: 10 business days
- Maximum delivery time: 15 business days
- Please note: Delivery times may vary slightly depending on your location, courier partner availability, and local logistics conditions.
These delivery estimates are also clearly displayed on the relevant product pages on our website for your convenience.
Shipping Charges
- Free shipping is available on all orders.
- No hidden handling or packaging fees.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via email or SMS. You can use this to monitor the real-time status of your shipment.
Delays and Exceptions
While we make every effort to ensure timely delivery, unexpected delays due to weather, natural disasters, or courier issues may occur. In such cases, we will keep you informed and work closely with our logistics partners to resolve the issue promptly.
Damaged or Lost Items
In the unlikely event that your order arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery. We will investigate and arrange for a replacement or refund as appropriate.
Customer Support
If you have any questions regarding shipping or delivery, please contact our 24/7 support team: